When your telecommunication system isnít working,
neither is your business.
Your telcom system is the backbone of your organization. A part so important, it must be protected.
Even the highest quality equipment will occasionally break down, but a managed service agreement from TSC ensures your equipment is protected after the warranty expires. We offer two distinct maintenance programs to assist you in maintaining your telecommunications equipment: Bronze and Platinum.
Bronze managed service agreement includes the following:
Platinum managed service agreement includes all of the benefits of the Bronze program plus:
- Parts Coverage
- Priority Response Times for Normal Service
- 2-Hour Response for Emergency Service
- Guaranteed Parts Availability
- End-User Training
- Replacement of defective software
You may also pre-purchase blocks of service time that can be used whenever it is needed. Be it for moves or changes, programming, service calls, training or any other labor related service.
- Labor Coverage
- First Priority Service Dispatch
- Yearly Telephone Label Replacement
- Remote Programming
- Software Upgrades
Taking chances with your telecommunication system is a risky proposition, so let TSC show you how cost-effective a managed service agreement can be. Call us at (877) 783-9048 for more information.