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Services

When your telecommunication system isnít working,
neither is your business.

Your telcom system is the backbone of your organization. A part so important, it must be protected.

Even the highest quality equipment will occasionally break down, but a managed service agreement from TSC ensures your equipment is protected after the warranty expires. We offer two distinct maintenance programs to assist you in maintaining your telecommunications equipment: Bronze and Platinum.

Bronze managed service agreement includes the following:

  • Parts Coverage
  • Priority Response Times for Normal Service
  • 2-Hour Response for Emergency Service
  • Guaranteed Parts Availability
  • End-User Training
  • Replacement of defective software
Platinum managed service agreement includes all of the benefits of the Bronze program plus:
  • Labor Coverage
  • First Priority Service Dispatch
  • Yearly Telephone Label Replacement
  • Remote Programming
  • Software Upgrades
You may also pre-purchase blocks of service time that can be used whenever it is needed. Be it for moves or changes, programming, service calls, training or any other labor related service.

Taking chances with your telecommunication system is a risky proposition, so let TSC show you how cost-effective a managed service agreement can be. Call us at (877) 783-9048 for more information.

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